The Bra Guru – Online Shop
We aim to despatch all orders received within 1 working day of The Bra Guru confirming acceptance of your order by email. This is subject to stock availability and we will inform you within this time frame if any of your items are unavailable.
Our charge is R 50 for a local Johannesburg delivery or R 100 for deliveries outside of Johannesburg. We make use of an out-source Courier service.
You should receive delivery within 7 working days from the time that we ship your order
Please ensure that you provide the correct delivery information, as follows;
- Physical delivery address where someone will be available to sign for the courier
- A phone number where you can be contacted during normal business hours.
When you order is shipped, we will forward to you the Courier’s waybill number in order for you to track your parcel.
The Bra Guru has taken every care to ensure that our products have been shipped to you in good order and we hope you will be happy with these. However, for hygiene reasons underwear (briefs) are exempt from normal distance selling rules and as such cannot be returned unless faulty. We
Please contact us
The Bra Guru will only refund or replace faulty items when notified of the fault within 21 days of your purchase. If you consider the items are faulty, please send us a message to firstname.lastname@example.org before returning any goods to us. In your message state your name, order number, contact number
Once the item(s) have been received by us they will be examined to ensure that we concur with the fault as advised by you.
Based on our examination of the returned item(s) we will advise you of our findings and if all is in order a replacement item(s) will be shipped to you at no cost to you.